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For more than two decades, the ICEX team has been putting technology and business professionals in touch with the invaluable first-person ideas, advice and experience of other practitioners. Leaders of large, global companies use ICEX Accelerators as a vehicle to determine approaches and practices that really work in complex environments and get honest feedback on ideas in a confidential and trusting community.
Rick has 40+ years of experience as a business executive, consultant, professor, and entrepreneur. He founded ICEX in 1996. He was previously a Principal with Ernst & Young’s Center for Information Technology & Strategy, the Director of Planning and Operations at Index Technology, a management consultant at Index Group, and Director of MIS at Helix Technology. Rick has held many functional and leadership positions in IT, business, and academic institutions, including Boston University Questrom School of Business where he taught Business and IT Strategy/Management courses for 25 years, served as Co-Chairman of the Globespan Capital IT Leadership Council, and co-chaired the CIO Enterprise Value Awards. Rick graduated from Knox College with majors in Mathematics and Computer Science. His hobbies include rowing, fishing, and anything else that requires being on a boat.
Mary Pat has been in technology since 1993, first as a consultant with Open Systems Advisors, a boutique analyst and consulting firm serving CIO's of rapidly growing companies and later as a founder of a software and services company in the mobile device space. Mary Pat subsequently became a Director at the Center for Women and Enterprise, the largest entrepreneurial training center in New England. In this role, she directed Springboard, a program that educates, sources, coaches, and showcases women-led high-growth companies seeking equity capital. She also taught entrepreneurship in the undergraduate school at Babson College. Areas of expertise include information technology practices, starting new ventures and financing high-growth businesses. Mary Pat holds a Bachelor’s degree in Anthropology from the University of Vermont and an MBA from Boston University.
David brings 30+ years of corporate IT experience to ICEX. David joined ICEX in 2018 and was a founding member of the Big Data accelerator. Previously, David spent 32 years at FedEx in a variety of roles including package handling, engineering, and management. He was responsible for building the Enterprise Application Architecture and the Enterprise Big Data team. David has worked across many areas of IT from architecting scanning systems and simulations to building some of the first messaging and datamarts within FedEx. He has always worked on the leading edge of technology and enjoys pushing the envelope. David has an engineering degree and an MBA from the University of Memphis. When not at work, he enjoys running, traveling, and hiking, as well as major renovation projects.
Myles is a trusted advisor to corporate innovation teams building structured, scalable programs to find new areas of growth. Myles works with large, complex companies to create a culture of innovation by breaking down legacy processes and systems. He also formed an exclusive network of corporate innovation leaders with Steve Liguori and Eric Ries. Myles held several executive roles during his 20+ years at MeadWestvaco, a global packaging company (now Westrock, NYSE: WRK). He has led initiatives in business development, corporate strategy, communications, and M&A integration. He holds a BA from the University of Hartford. Myles completed the Digital Strategy Program at Columbia Business School and advised future corporate participants. He joined the ICEX team in 2021 and lives in Westchester County, NY with his wife and three children.
Since 1992, Bruce has been a private counselor for CIOs, CEOs, and Boards on issues related to the management of information technology. His practice, which is totally independent of ICEX, is based on 120+ annual IT Odyssey visits with senior IT management executives. His observations can be found in his Gartner Executive Program Road Notes and Podcasts as well as the Cognizant thought leadership pieces and blogs. He has been a Research Affiliate of Don Tapscott’s Research Programs. He also serves as an Executive Fellow of Differentis, a UK-based advisory boutique. Previously, he was Executive VP and Head of Research for Gartner, and from 1977-1987, he was Senior Managing Principal of Nolan, Norton & Co. He was a major contributor to much of the NNC methodology and led major management assessments in 20+ Fortune 200 firms. He started his career at IBM in Advanced Technical Training, pioneering systems management. He holds a Bachelor of Civil Engineering from the University of Florida and serves on the UF College of Engineering Dean’s Advisory Board.
David has concluded a successful career at Ford Motor Company that spanned nearly 40 years. David worked in all areas of IT during his career; his experience includes large-scale data center planning, large-scale systems development, systems methodology, enterprise business continuity and business resilience, cyber security (including incident response / forensics / patch management), cyber compliance and audit, and global IT strategy. David managed the Americas Audit team for Ford and helped shaped Ford's global IT strategy, working with the IT leadership team. He has global strategy, security, business continuity and GRC / compliance experience, and he has worked with and led teams from around the world. His professional interests include leadership development, IT strategy, strategic research, cyber security, and cyber compliance. David is presently a member of the Detroit ISACA Chapter Board and an advisory member of the Michigan Infragard Board. In his free time, he creates works of fiction, including one novel, a collection of stories and poems, and other short works. He also has composed three piano suites, and he enjoys piano improvisation.
Natan has 30+ years of experience at the intersection of technology and business. He was a Principal Advisor with Forrester Research’s Digital Business Leadership Board where he was a trusted advisor to leaders of Fortune 500 companies, helping them create their digital vision, build digital capabilities, digitize customer experience, and shape organizational culture and structure to be more collaborative, innovative, and agile. He was also a Sr. Advisor with Forrester’s CIO Group. Natan has worked in a variety of sales, marketing, and technical positions for software companies from startups to global leaders such as IBM, Oracle, and Avaya. He has also performed as the Deputy Executive Director of the Center for eBusiness@MIT, an MIT Sloan School of Management research center. In addition to undergraduate degrees in Marketing and Secondary Education, Natan earned a Masters in Management Information Systems at the University of Maryland.
Mana (Chandhok) Delos Reyes brings more than 6 years of relationship management and market research to ICEX. Prior to joining ICEX, Mana worked as a Client Manager at Charles River Labs, where she focused on client satisfaction and branding for the site. Previous to that, she worked as a Conference Producer where she facilitated knowledge exchange among key opinion leaders in the biotech industry. Mana holds a BS from the University of California, Santa Cruz and in her free time enjoys baking and trying to get her cat and dog to co-exist peacefully.
Rory McCann has a background in marketing, multimedia and conference production. She has previously hosted podcasts and panels about biotech, medtech, artificial intelligence, and early-stage investment, designed to tell stories that offer insights and solutions among entrepreneurs and innovators. With a BS in Broadcast Journalism from Emerson College, Rory brings a natural curiosity to her role at ICEX, along with a passion for learning and growing through collaboration. Rory lives in New Hampshire, is an avid photographer, and in her spare time, she enjoys mountain sports, ballroom dancing, and martial arts.
Shaw is responsible for maximizing participation in existing ICEX communities with active, contributing members, driving the creation of new communities, and working with partners to effectively leverage ICEX peer knowledge exchange expertise. Previously, Shaw managed service delivery and client satisfaction for CIO Magazine's CIO Executive Council, a private, global community for CIOs and top IT leaders. He led initiatives to influence the development of emerging technology, improve vendor relations, and develop IT leaders for the new business demands. He was also Research Manager for IDC’s business technology advisory practice, developing market intelligence and providing business strategy advice on technology adoption for leading US brokerage and financial services companies and technology suppliers to the industry. Additionally, he spent 10 years in the retail financial services industry. Shaw has a BS from Dickinson College and an MBA from SUNY Binghamton.
Laurie oversees the Meeting Operations Team at ICEX, managing all aspects of meeting operations & planning as well as company-wide operations. Laurie joined the ICEX team in March of 2000, bringing more than 10 years of meeting planning experience with her. Prior to joining ICEX, Laurie managed Executive Education programs at Harvard Business School (HBS). While working for Executive Education, she was selected to manage HBS’ first ever Program for Global Leadership in Singapore. She was also appointed IT Liaison for all programs which involved responsibility for training & assisting program staff in IT-related issues and ensuring that the IT needs for each program were met. Laurie holds a bachelor’s degree in Sociology from Tulane University and is an avid golfer and loves to cook and travel.
Patrice has been with ICEX since 2012. She manages all aspects of meeting operations & planning for 4 of ICEX’s Accelerators. She worked full-time for ICEX from 1999 to 2002, in a similar role. Prior to that, she worked for CSC Index for over 8 years. She specializes in meeting planning and executive level support to senior management. Patrice holds a bachelor degree in Sociology from The University of Massachusetts. She enjoys being able to balance her professional career with her family life. Patrice enjoys spending time each day with her husband, daughter, and son.
Kelly joined ICEX with 10+ years of experience managing complex events in a variety of industries. She started her career at Goldman Sachs, executing large-scale research conferences and client entertainment programs, then transformed her experience into a full-time consulting role. Previous clients and projects include the Sundance Film Festival, US Open, NFL, City Innovate Foundation and Film Forum NYC. In addition to her long list of corporate and entertainment clients, she has produced multiple large-scale destination weddings all over the country. Kelly received her BA from Northeastern University studying Communications and Cinema Studies. She is originally from Westborough, MA but currently resides in Boston, MA. In her spare time, she enjoys traveling to new places and advocating for animal rescue.
At ICEX, Emily is responsible for financial operations. She completed her undergraduate studies at Boston University and earned a master's degree in human development and counseling from Harvard University. Before joining ICEX, she worked as an elementary school teacher and, more recently, as a mental health counselor in various schools throughout Massachusetts. Emily loves spending quality time with her family and enjoys exploring new places, both locally and abroad whenever she can.
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